Политика конфиденциальности персональных данных

Personal data privacy policy

This Personal data privacy policy (hereinafter – Privacy Policy) applies to all information that the website https://villa-elysiumpark.com, located on the domain named sunrise-villa.ge (as well as its subdomains), can receive about the User while using the website https://villa-elysiumpark.com:443 (as well as its subdomains).
Terms used.
1.1. « Administration of the website » (hereinafter– Administration) – authorized employees to manage the website https://villa-elysiumpark.com, who organize and (or) carry out the processing of personal data, and determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.2. «Personal data» – any information related directly or indirectly to a specific or identifiable individual (to the subject of personal data) in accordance with the Law of Georgia No. 5669-RS “On the Protection of Personal Data” dated 28.12.2011.
The Personal Data (hereinafter – the Data) – Any information relating to an identified or identifiable individual. A person is identifiable when it is possible to identify him / her directly or indirectly, in particular, by the identification number or physical, physiological, psychological, economic, cultural or social characteristics of the person, in accordance with the Law of Georgia “On the Protection of Personal Data” (No. 5669-RS dated 28.12.2011).
1.3. «Personal data processing» – any action (operation) or a set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.4. «Confidentiality of personal data» – a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or the existence of any other legal basis.
1.5. « User of the website https://villa-elysiumpark.com (hereinafter – User) – a person having access to the website https://villa-elysiumpark.com via the Internet and uses the information, materials and products of the website https://villa-elysiumpark.com
1. General Provisions
2.1. The use of the website https://villa-elysiumpark.com by the User means acceptance of this Privacy Policy and the terms of processing of the User’s personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website https://villa-elysiumpark.com
2.3. The Administration does not verify the accuracy of the personal data provided by the User.
2. Privacy Policy Subject
3.1. This Privacy Policy establishes the obligations of the Administration for non-disclosure and ensuring the protection of the confidentiality of personal data that the User provides to the Administration when using the website.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out forms on the website https://villa-elysiumpark.com and may include the following information:
3.2.1. surname, name, personal number of the User;
3.2.2. User’s contact phone number;
3.2.3. E-mail address.

3.3. https://villa-elysiumpark.com protects Data that is automatically transmitted when visiting pages:
– IP address;
– information from cookies;
– information about the browser;
– access time;
– referrer (address of the previous page).
3.4. Any other personal information not specified above (visit history, browsers used, operating systems, etc.) is subject to reliable storage and non-proliferation, except for the cases provided for in accordance with the laws of Georgia.
4. Purpose of collecting personal information of the User
4.1. The User’s personal data may be used by the Administration for the following purposes:
4.1.1. Establishing feedback with the User, including sending notifications, requests regarding the use of the website https://villa-elysiumpark.com:443, processing requests and applications from the User.
4.1.2. User notifications by email.
4.1.3. Providing the User with special offers with his / her consent, information on prices, newsletters and other information on behalf of the website https://villa-elysiumpark.com:443.
4.1.4 Implementation of advertising activities with the consent of the User.
5. Methods and terms of processing personal information
5.1. The processing of the User’s personal data is carried out without any time limit, in any legal way, including in personal data information systems with the use of automation tools or without the use of such tools.
5.2. In case of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.
5.3. The administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.4. The Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
6. Rights and obligations of the Parties
The User has the right to:
6.1.1. Make a free decision on the provision of his / her personal data necessary to use the website https://villa-elysiumpark.com:443 and to give consent to their processing.
6.1.2. Update, supplement the provided information about personal data in the event of a change in this information.
6.1.3. The User has the right to receive information from the Administration regarding the processing of his / her personal data unless law restricts such right.
7. The administration is obliged to:
7.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
7.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of the Law of Georgia “On Personal Data Protection”.
7.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in the existing business transactions.
7.2.4. Block personal data related to the relevant User from the moment of contact or request of the User, or his legal representative or an authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of revealing inaccurate personal data or illegal actions.
8 Responsibility of the Parties
8.1. In case of loss or disclosure of Confidential Information, the Administration is shall not be responsible if this confidential information:
8.1.1. Became public before its loss or disclosure.
8.1.2. Was received from a third party before it was received by the Administration.
8.1.3. Was disclosed with the consent of the User.
8.2. The User is fully responsible for compliance with the requirements of the legislation of Georgia, including the laws on advertising, on the protection of copyright, and related rights, but not limited to the above listed, including full responsibility for the content and form of materials.
8.3. The user agrees that the information provided to him / her as part of the website https://villa-elysiumpark.com, may be an object of intellectual property, the rights to which are protected and belong to other Users, partners or advertisers who post such information on the website https://villa-elysiumpark.com.
8.4. The User is not entitled to make changes, lease, transfer on loan terms, sell, distribute or create derivative works based on such Content (in whole or in part) unless such actions were expressly authorized in writing by the owners of such Content in accordance with the terms of a separate agreement.
8.5. The Administration is not responsible for any direct or indirect losses incurred due to: use or inability to use the website or individual services; unauthorized access to the User’s communications; statements or behavior of any third party on the website.
8.6. The Administration is not responsible for any information posted by the User on the website https://villa-elysiumpark.com, including, but not limited to: information protected by copyright without the express consent of the owner of the copyright.

9 Dispute Resolution
9.1. Before going to court with a claim for disputes arising from the relationship between the User and the Administration, it is mandatory to file a claim (a written proposal or an electronic proposal for a voluntary settlement of the dispute).
9.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, in writing or in electronic form, notifies the applicant of the claim about the results of the consideration of the claim.
9.3. If an agreement is not reached, the dispute will be considered by the Batumi City Court.
9.4. The current legislation of Georgia applies to this Privacy Policy and the relationship between the User and the Administration.

10 Refund policy

10.1 This web-page https://villa-elysiumpark.com (hereinafter referred to as the website) the use is regulated by these terms and conditions established by “Elysium” LLC 445603990 (hereinafter referred to as the company). (Hereinafter terms and conditions).

10.2. The guest will not be refunded if the “no refund” tariff is selected during booking on the site

10.3. Terms of refund in the company:

10.3.1. If you wish to return the money, please contact the administration of LLC “elisim” in advance and inform about the refund; 10.3.2. To initiate the process, you need to inform the company of the invoice number, order date, reason for return and send the company e-mail. Email address: service@villa-elysiumpark.com

10.4 Remuneration rule: 10.4.1. Ltd “Elysium”, if the guest wishes to return the service, undertakes to reimburse the customer the amount paid by the customer/guest for the service under the following conditions: If the customer / guest will apply for a refund before the service starts: * 7 working days in advance-100% of the deposited amount is returned * 4 working days in advance – the company takes up part of the fee, namely 50% * of the amount paid • 1 working day in advance – the amount paid is not refunded.

10.4.2. Elysium Ltd is obliged to reimburse the customer the refundable amount within 10 working days after the application for refund
11. Additional terms
11.1. The Administration has the right to make changes to this Privacy Policy without the consent of the User.
11.2. The new Privacy Policy comes into force from the moment it is published on the website https://villa-elysiumpark.com, unless otherwise provided by the new edition of the Privacy Policy.